Handling & Transportation

Cake Serving Care

How should I store my left over?


Frequently Asked Questions

How much notice in advance do you require?

How do I place a pre-order?

We only take order through Facebook, Messenger, phone message/call, and in-store only. We do not take order from any other party. Once you are in one of those options, the staffs will help you to get through the order process.

Do you have a bespoke cake price list?

There is a table that lists starting price in each gallery section. All of our cakes are customized to suit each event and/or specific requests. Prices vary depending on cake size, filling, design complexity, collection, etc.

Do we have gluten free/vegan options?

Due to the nature of our cakes, we cannot offer vegan, dairy-free, gluten-free & egg-free cake options. We work within a kitchen that handles NUTS, DAIRY, GLUTEN, and SOY.

Do you provide foam (fake) cakes/tiers?

No, we do not.

Do we deliver?

No, we do not.

Do you do wedding cake?

Yes, we do. Please contact us for more details.

Do we do catering?

Absolutely not :) but maybe?

How should I transport my cake?

Do you provide undecorated cakes?

Can you 'copy' a design if I send it over?

While inspiration images are totally welcome to get an idea of design, we WILL NOT directly replicate other cakes for copyright reasons and personal preference. All cakes will therefore be bespoke and unique to each client.

What is your cancellation policy?

Please read more details in our Policy page.

Do we accept deposit?

We are no longer accept deposit payment as of beginning of May, 2023.

Do you offer cake sample?

We unfortunately cannot provide this service at the moment. But you can try out our Bento Cake as it is technically the same as every other fruit cake except the filling, which varies every weekend. We also provide some limited available in-store 8" and 6" round salted egg sponge cake. You can call us ahead to reserve your cakes before they get sold out!

What type of cake are they?

Vietnamese sponge cake 

Hey, I was wondering if it's alright for me to bring my own decor supplies for you to use when decorating my cake? 

We are very sorry, but we're unable to accept decorations from customers under any circumstances.